Question 1

What is the average for water damage repair costs?

Accepted Answer

It’s quite difficult to estimate a cost for water restoration because of the many unique situations involved with a water cleanup project. Costs can vary anywhere from a few thousand dollars to tens of thousands of dollars. It all depends on the area that is damaged and the extent of the damages in each area.

Question 2

What are the typical signs of water damage?

Accepted Answer

Although an area may look dry, looks can be deceiving. An area can have water damage, but the damage can be hidden behind the walls, ceilings, or other areas that hold high amounts of moisture. Situations like this can cause long-term mold-related problems. So, if you've experienced water damage, all impacted areas should be checked by professionals with the proper equipment.

Question 3

How long does it take mold to grow after a water damage incident?

Accepted Answer

Mold grows immediately. Depending on the situation, it will take anywhere from 24-48 hours to grow and become visible. Government standards recommend water damage be resolved within 48 hours. If this does not happen, there is a high potential for mold growth. Allowing mold to grow can cause additional damages and costs to repair your home.

Question 4

Can I remove items after water damage has occurred?

Accepted Answer

It depends on the situation. In some cases, you may remove unaffected items from your home as long as you are certain there is no damage to them. However, you need to be careful. All your items should be inspected by a professional to assure the insurance is adequately compensating you for your damages. So, even if those damages are not immediately visible, we would suggest waiting for a professional if you can. Speaking to an insurance adjuster would be the best course of action to determine your unique situation and how to deal with it.

Question 5

What is that smell in my home after water damage?

Accepted Answer

That smell is likely mold. Water combined with other contaminants will create multiple smells, but what most homeowners usually smell first is the mold. When hiring ASAP Restoration for your water damage restoration, you don't have to worry about smelling the mold for long. We quickly come in and inspect and test to find the source of the smell and eliminate it. When restoration work is done properly, there should not be any smell left.

Question 6

How is my furniture treated after a flood?

Accepted Answer

ASAP Restoration works very hard to restore your old furniture to like-new condition. We understand that much of that furniture has sentimental value, especially if it is a family heirloom. Our technicians will put forth their best effort to salvage the furniture. Unfortunately, in some cases, items cannot be restored to a usable condition. In these cases, it's best to replace the furniture with a similar item. We act as a mediator to find solutions that please both homeowners and insurance companies.

Question 7

How long does it take to repair my home after water damage?

Accepted Answer

The repairs generally take a few days to a few weeks depending on the severity of the damage. Some may take longer if special items need to be purchased or are on backorder.

Question 8

Is there a difference between restoration and reconstruction?

Accepted Answer

Restoration is the entire process of restoring your home or business back to its original state. Reconstruction is the part where we help you repair your home after the flood has been cleaned up.

Question 9

Does your restoration company work with my insurance company?

Accepted Answer

Yes! In our opinion, all quality restoration companies should work with your insurance company on your behalf. Depending on the job, your restoration company may use a standard insurance billing software to price the job for time and materials. ASAP Restoration has worked with many major insurance carriers to complete jobs for homeowners and businesses in Encino and throughout the greater Los Angeles area.

Question 10

Will my insurance company work with ASAP Restoration?

Accepted Answer

ASAP Restoration has worked with numerous insurance companies over the years. It's completely at the discretion of the customer to select a restoration company to complete the work. We are committed to ensuring you receive everything you are entitled to during the restoration process. We assure you that you're working with a mitigation company that has plenty of experience using the insurance industry systems.

Question 11

Will my insurance be billed directly?

Accepted Answer

Yes, normally, we will bill your insurance company directly. Your only responsibility will be your deductible. The only time you are going to pay anything additional is if you opt for upgrades.

Question 12

Who takes care of the repairs after a water cleanup?

Accepted Answer

Some restoration companies handle the repair work in-house, while others use third-party vendors. It doesn't matter as long as the repair work is up to code and done properly.

Question 13

How fast do you usually arrive at a job?

Accepted Answer

We dispatch all vehicles within 15 minutes of the call. Usually, we are texting the technicians while we are still speaking with you on the phone. This allows us to mobilize as quickly as possible. We typically arrive and are working to fix the problem within 45 minutes of your call.

Question 14

What is the insurance deductible?

Accepted Answer

The insurance deductible is the amount of money you must pay out of pocket for the damages. The deductible is an agreed-upon amount predetermined between the homeowner and their insurance company. Insurance deductibles vary by policy. If you are unsure, you should call your insurance company and find out what your plan deductible is before proceeding.

RESPONDING TO THE CORONAVIRUS: COVID CLEANING & RESTORATION SERVICES

24/7 Disaster Response
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800.710.4265

RESPONDING TO THE CORONAVIRUS: COVID CLEANING & RESTORATION SERVICES

24/7 Disaster Response in 15 Minutes

800.710.4265

24/7 Disaster Response
in 15 Minutes